Outline

  • Introduction
  • What is a dunning email?
  • Who uses dunning emails?
  • How to optimize dunning emails
  • Determine who the email will come from and who it’s going to
  • 5 things to include in dunning emails
  • Optimize the subject line
  • Determine an email cadence
  • Alternative ways to contact your customers about missed payments
  • Best practice dunning emails
  • How Ortto can improve your dunning email strategy
  • Final word

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