Omnichannel engagement, powered by AI
Omnichannel engagement,
powered by AI
Omnichannel engagement,
powered by AI
Convert, engage and retain more users with marketing automation connected to complete customer data.
Convert, engage and retain more users with marketing automation connected to complete customer data.
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Jess
Online
Can you tell me more about Ortto’s AI suggestions? How do they work?
Sure! Your AI model will suggest replies based on your knowledge base or the external content sources you train it with. Your AI model will automatically improve over time as agents incorporate the suggestions into their replies.
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Jesse Chilcott
AI announcement
Today, 11:36am
ortto.com/omnichannel-inbox
J
Can you tell me more about Ortto’s AI suggestions? How does it work?
Sure! Your AI model will suggest
replies based on your knowledge base
and the external content sources you
train it with. Your AI model will
automatically improve over time as
agents incorporate the suggestions
into their replies.
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Ask a question…
How do I add the tracking code?
Generated by AI
To add the tracking code:
Navigate to Data sources
Click on the tracking code data source
Copy the code
Paste the code into the header of your website
AI-powered knowledge base
Jess
Online
Can you tell me more about Ortto’s AI suggestions? How do they work?
Sure! Your AI model will suggest replies based on your knowledge base or the external content sources you train it with. Your AI model will automatically improve over time as agents incorporate the suggestions into their replies.
Write a reply
Live chat messenger
Jesse Chilcott
AI announcement
Today, 11:36am
ortto.com/omnichannel-inbox
J
Can you tell me more about Ortto’s AI suggestions? How does it work?
Sure! Your AI model will suggest
replies based on your knowledge base
and the external content sources you
train it with. Your AI model will
automatically improve over time as
agents incorporate the suggestions
into their replies.
Insert
·
Regenerate
Hide
Reply...
Chat
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Example conversation
Today, 11:36am
ortto.com/omnichannel-inbox
J
Sure! Your AI model will suggest replies based on your
knowledge base and the external content sources you train it
with. Your AI model will automatically improve over time as agents
incorporate the suggestions into their replies.
Insert
·
Regenerate
Hide
Reply...
Chat
AI-powered inbox
Jess
Online
Can you tell me more about Ortto’s AI suggestions? How do they work?
Sure! Your AI model will suggest replies based on your knowledge base or the external content sources you train it with. Your AI model will automatically improve over time as agents incorporate the suggestions into their replies.
Write a reply
Live chat messenger
Financely homepage
English
How do I add the tracking code?
Generated by AI
To add the tracking code:
Navigate to Data sources
Click on the tracking code data source
Copy the code
Paste the code into the header of your website
AI-powered knowledge base
Why we built talk
Engaging customers at scale is overwhelming.
People expect quick and accurate answers. When marketing automation isn’t enough and customers want hands-on assistance, it can be impossible to keep up while also keeping teams across the organization aligned.
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I received a suspicious email claiming to be from your company. What should I do?
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Do you offer any educational discounts for students and teachers?
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Do you offer any educational discounts for students and teachers?
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Do you offer any educational discounts for students and teachers?
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I'm getting an error when trying to upload a file. Can you help me fix it?
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Which versions of iOS and Android to you support?
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I accidentally deleted an important file. Is there any way to recover it?
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I accidentally deleted an important file. Is there any way to recover it?
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But it doesn't have to be
But it doesn't have to be
But it doesn't have to be
Introducing Talk
AI-powered live chat, connected to your marketing automation.
Whether at scale or 1-on-1, every touchpoint matters. Get unified customer data surfaced in the Talk Inbox and manage every conversation from one place, without losing sight of marketing efforts.
Voice and screensharing
Give your team more ways to engage so they can answer problems faster.
Increase team productivity
Respond faster with suggested content auto-generated for you, then spend more time on the conversations that matter most.
Integrated CDP
Built on top of your customer data platform, so you can verify users and get a holistic view of who you’re talking to at your fingertips.
Custom AI model
No generic AI here. Train a custom AI model on content from your website, help docs, app and past tickets so messages are relevant and accurate.
Custom AI model
No generic AI here. Train a custom AI model on content from your website, help docs, app and past tickets so messages are relevant and accurate.
Custom AI model
No generic AI here. Train a custom AI model on content from your website, help docs, app and past tickets so messages are relevant and accurate.
Custom AI model
No generic AI here. Train a custom AI model on content from your website, help docs, app and past tickets so messages are relevant and accurate.
Increase team productivity
Respond faster with suggested content auto-generated for you, then spend more time on the conversations that matter most.
Increase team productivity
Respond faster with suggested content auto-generated for you, then spend more time on the conversations that matter most.
Increase team productivity
Respond faster with suggested content auto-generated for you, then spend more time on the conversations that matter most.
Integrated CDP
Built on top of your customer data platform, so you can verify users and get a holistic view of who you’re talking to at your fingertips.
Integrated CDP
Built on top of your customer data platform, so you can verify users and get a holistic view of who you’re talking to at your fingertips.
Integrated CDP
Built on top of your customer data platform, so you can verify users and get a holistic view of who you’re talking to at your fingertips.
Voice and screensharing
Give your team more ways to engage so they can answer problems faster.
Voice and screensharing
Give your team more ways to engage so they can answer problems faster.
Voice and screensharing
Give your team more ways to engage so they can answer problems faster.
Omnichannel engagement
Talk to your customers, wherever they are
Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.
Proactive messaging
Know who is online and initiate a conversation or surface resources.
Multi-channel messaging
Consolidate messages from across channels and navigate conversations that jump between them, all from a single inbox.
Calls + screensharing
Quickly answer site visitor questions and provide contextualized support with live chat, calls and screen share.
Omnichannel engagement
Talk to your customers, wherever they are
Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.
Proactive messaging
Know who is online and initiate a conversation or surface resources.
Multi-channel messaging
Consolidate messages from across channels and navigate conversations that jump between them, all from a single inbox.
Calls + screensharing
Quickly answer site visitor questions and provide contextualized support with live chat, calls and screen share.
Omnichannel engagement
Talk to your customers, wherever they are
Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.
Proactive messaging
Know who is online and initiate a conversation or surface resources.
Multi-channel messaging
Consolidate messages from across channels and navigate conversations that jump between them, all from a single inbox.
Calls + screensharing
Quickly answer site visitor questions and provide contextualized support with live chat, calls and screen share.
Omnichannel engagement
Talk to your customers, wherever they are
Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.
Proactive messaging
Know who is online and initiate a conversation or surface resources.
Multi-channel messaging
Consolidate messages from across channels and navigate conversations that jump between them, all from a single inbox.
Calls + screensharing
Quickly answer site visitor questions and provide contextualized support with live chat, calls and screen share.
AI-powered KNOwledge base
Self-serve answers to support questions
Set information free with an integrated hub of help content that can be created and managed by anyone internally.
Reporting
Use real-time customer data to trigger entry and exit criteria plus split paths and messages.
Automatic translations with AI
Write articles and have them translated automatically into any supported languages.
Escalation
Route users to an agent if their problems aren't resolved and record the feedback so articles can be improved.
AI-powered KNOwledge base
Self-serve answers to support questions
Set information free with an integrated hub of help content that can be created and managed by anyone internally.
Reporting
Use real-time customer data to trigger entry and exit criteria plus split paths and messages.
Automatic translations with AI
Write articles and have them translated automatically into any supported languages.
Escalation
Route users to an agent if their problems aren't resolved and record the feedback so articles can be improved.
AI-powered KNOwledge base
Self-serve answers to support questions
Set information free with an integrated hub of help content that can be created and managed by anyone internally.
Reporting
Use real-time customer data to trigger entry and exit criteria plus split paths and messages.
Automatic translations with AI
Write articles and have them translated automatically into any supported languages.
Escalation
Route users to an agent if their problems aren't resolved and record the feedback so articles can be improved.
AI-powered KNOwledge base
Self-serve answers to support questions
Set information free with an integrated hub of help content that can be created and managed by anyone internally.
Reporting
Use real-time customer data to trigger entry and exit criteria plus split paths and messages.
Automatic translations with AI
Write articles and have them translated automatically into any supported languages.
Escalation
Route users to an agent if their problems aren't resolved and record the feedback so articles can be improved.
Frequently asked questions
How can an omnichannel engagement platform help marketing teams?
What sets Talk apart from other omnichannel customer engagement tools?
How do you train a custom AI model?
How can I access Talk?
Frequently asked questions
How can an omnichannel engagement platform help marketing teams?
What sets Talk apart from other omnichannel customer engagement tools?
How do you train a custom AI model?
How can I access Talk?
Frequently asked questions
How can an omnichannel engagement platform help marketing teams?
What sets Talk apart from other omnichannel customer engagement tools?
How do you train a custom AI model?
How can I access Talk?
Frequently asked questions
How can an omnichannel engagement platform help marketing teams?
What sets Talk apart from other omnichannel customer engagement tools?
How do you train a custom AI model?
How can I access Talk?
Pricing
Integrations
Pricing
Integrations
Pricing
Integrations