Omnichannel engagement, powered by AI
Omnichannel engagement,
powered by AI
Omnichannel engagement, powered by AI
Omnichannel engagement,
powered by AI
Convert, engage and retain more users with marketing automation connected to complete customer data.
Convert, engage and retain more users with marketing automation connected to complete customer data.
Convert, engage and retain more users with marketing automation connected to complete customer data.
Convert, engage and retain more users with marketing automation connected to complete customer data.
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How do I add the tracking code?
Generated by AI
To add the tracking code:
Navigate to Data sources
Click on the tracking code data source
Copy the code
Paste the code into the header of your website
AI-powered knowledge base
Jess
Online
Can you tell me more about Ortto’s AI suggestions? How do they work?
Sure! Your AI model will suggest replies based on your knowledge base or the external content sources you train it with. Your AI model will automatically improve over time as agents incorporate the suggestions into their replies.
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Live chat messenger
Jesse Chilcott
AI announcement
Today, 11:36am
ortto.com/omnichannel-inbox
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Can you tell me more about Ortto’s AI suggestions? How does it work?
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AI-powered inbox
Ask a question…
How do I add the tracking code?
Generated by AI
To add the tracking code:
Navigate to Data sources
Click on the tracking code data source
Copy the code
Paste the code into the header of your website
AI-powered knowledge base
Jess
Online
Can you tell me more about Ortto’s AI suggestions? How do they work?
Sure! Your AI model will suggest replies based on your knowledge base or the external content sources you train it with. Your AI model will automatically improve over time as agents incorporate the suggestions into their replies.
Write a reply
Live chat messenger
Jesse Chilcott
AI announcement
Today, 11:36am
ortto.com/omnichannel-inbox
J
Can you tell me more about Ortto’s AI suggestions? How does it work?
Praesent commodo cursus magna, vel scelerisque nisl consectetur et. Aenean eu leo quam.
Insert
·
Regenerate
Hide
Reply to Jesse…
Chat
AI-powered inbox
Why we built talk
Engaging customers at scale is overwhelming.
People expect quick and accurate answers. When marketing automation isn’t enough and customers want hands-on assistance, it can be impossible to keep up while also keeping teams across the organization aligned.
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How can I integrate your service with my existing workflow?
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I received a suspicious email claiming to be from your company. What should I do?
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Do you offer any educational discounts for students and teachers?
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How can I change my account's email address?
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I'm getting an error when trying to upload a file. Can you help me fix it?
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Which versions of iOS and Android to you support?
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Which versions of iOS and Android to you support?
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How can I provide feedback on your product or suggest new features?
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Which versions of iOS and Android to you support?
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My account was charged twice! Can you fix this?
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I'm not satisfied with the service. How can I request a refund?
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I accidentally deleted an important file. Is there any way to recover it?
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Which versions of iOS and Android to you support?
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Is there any discount available for non-profit organizations?
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What security measures do you have in place to protect my data?
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Is your service available in my country?
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I can't seem to reset my password. What should I do?
But it doesn't have to be
But it doesn't have to be
But it doesn't have to be
Introducing Talk
AI-powered live chat, connected to your marketing automation.
Whether at scale or 1-on-1, every touchpoint matters. Get unified customer data surfaced in the Talk Inbox and manage every conversation from one place, without losing sight of marketing efforts.
Voice and screensharing
Give your team more ways to engage so they can answer problems faster.
Integrated CDP
Built on top of your customer data platform, so you can verify users and get a holistic view of who you’re talking to at your fingertips.
Increase team productivity
Respond faster with suggested content auto-generated for you, then spend more time on the conversations that matter most.
Custom AI model
No generic AI here. Train a custom AI model on content from your website, help docs, app and past tickets so messages are relevant and accurate.
Custom AI model
No generic AI here. Train a custom AI model on content from your website, help docs, app and past tickets so messages are relevant and accurate.
Custom AI model
No generic AI here. Train a custom AI model on content from your website, help docs, app and past tickets so messages are relevant and accurate.
Increase team productivity
Respond faster with suggested content auto-generated for you, then spend more time on the conversations that matter most.
Integrated CDP
Built on top of your customer data platform, so you can verify users and get a holistic view of who you’re talking to at your fingertips.
Voice and screensharing
Give your team more ways to engage so they can answer problems faster.
Omnichannel engagement
Talk to your customers, wherever they are
Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.
Proactive messaging
Know who is online and initiate a conversation or surface resources.
Multi-channel messaging
Consolidate messages from across channels and navigate conversations that jump between them, all from a single inbox.
Calls + screensharing
Quickly answer site visitor questions and provide contextualized support with live chat, calls and screen share.
Omnichannel engagement
Talk to your customers, wherever they are
Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.
Proactive messaging
Know who is online and initiate a conversation or surface resources.
Multi-channel messaging
Consolidate messages from across channels and navigate conversations that jump between them, all from a single inbox.
Calls + screensharing
Quickly answer site visitor questions and provide contextualized support with live chat, calls and screen share.
Omnichannel engagement
Talk to your customers, wherever they are
Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.
Proactive messaging
Know who is online and initiate a conversation or surface resources.
Multi-channel messaging
Consolidate messages from across channels and navigate conversations that jump between them, all from a single inbox.
Calls + screensharing
Quickly answer site visitor questions and provide contextualized support with live chat, calls and screen share.
AI-powered KNOwledge base
Self-serve answers to support questions
Set information free with an integrated hub of help content that can be created and managed by anyone internally.
Reporting
Use real-time customer data to trigger entry and exit criteria plus split paths and messages.
Automatic translations with AI
Write articles and have them translated automatically into any supported languages.
Escalation
Route users to an agent if their problems aren't resolved and record the feedback so articles can be improved.
AI-powered KNOwledge base
Self-serve answers to support questions
Set information free with an integrated hub of help content that can be created and managed by anyone internally.
Reporting
Use real-time customer data to trigger entry and exit criteria plus split paths and messages.
Automatic translations with AI
Write articles and have them translated automatically into any supported languages.
Escalation
Route users to an agent if their problems aren't resolved and record the feedback so articles can be improved.
AI-powered KNOwledge base
Self-serve answers to support questions
Set information free with an integrated hub of help content that can be created and managed by anyone internally.
Reporting
Use real-time customer data to trigger entry and exit criteria plus split paths and messages.
Automatic translations with AI
Write articles and have them translated automatically into any supported languages.
Escalation
Route users to an agent if their problems aren't resolved and record the feedback so articles can be improved.
Truly transparent pricing
We’re committed to making Talk the world’s best omnichannel solution. With AI at it’s core, plus voice and screen share functionality from day one, we think you’ll love a whole new way to talk to your customers.
In fact, we’re so confident we’re offering Talk free until October 1st, 2023.
We’re committed to making Talk the world’s best omnichannel solution. With AI at it’s core, plus voice and screen share functionality from day one, we think you’ll love a whole new way to talk to your customers.
In fact, we’re so confident we’re offering Talk free until October 1st, 2023.
We’re committed to making Talk the world’s best omnichannel solution. With AI at it’s core, plus voice and screen share functionality from day one, we think you’ll love a whole new way to talk to your customers.
In fact, we’re so confident we’re offering Talk free until October 1st, 2023.
We’re committed to making Talk the world’s best omnichannel solution. With AI at it’s core, plus voice and screen share functionality from day one, we think you’ll love a whole new way to talk to your customers.
In fact, we’re so confident we’re offering Talk free until October 1st, 2023.
Mike Sharkey
Ortto CEO
Until October 1st
Unlimited free seats
On all paid plans
On all paid plans
Omnichannel inbox
Live chat messenger
Custom AI model
Calling and screensharing
CSAT surveys
From October 1st
First seat free
On all paid plans · $49/mo for additional agents
On all paid plans
$49/mo for additional agents
On all paid plans
$49/mo for additional agents
Omnichannel inbox
Live chat messenger
Custom AI model
Calling and screensharing (rates apply)
CSAT surveys
Frequently asked questions
How can an omnichannel engagement platform help marketing teams?
What sets Talk apart from other omnichannel customer engagement tools?
How do you train a custom AI model?
How can I access Talk?
Frequently asked questions
How can an omnichannel engagement platform help marketing teams?
What sets Talk apart from other omnichannel customer engagement tools?
How do you train a custom AI model?
How can I access Talk?
Frequently asked questions
How can an omnichannel engagement platform help marketing teams?
What sets Talk apart from other omnichannel customer engagement tools?
How do you train a custom AI model?
How can I access Talk?
Try Ortto today
Build a better journey.
Product
Integrations
Try Ortto today
Build a better journey.
Product
Integrations
Try Ortto today
Build a better journey.
Product
Integrations
Try Ortto today
Build a better journey.
Product
Integrations
