Omnichannel engagement, powered by AI

Omnichannel engagement,
powered by AI

Omnichannel engagement, powered by AI

Omnichannel engagement,
powered by AI

Convert, engage and retain more users with marketing automation connected to complete customer data.

Convert, engage and retain more users with marketing automation connected to complete customer data.

Convert, engage and retain more users with marketing automation connected to complete customer data.

Convert, engage and retain more users with marketing automation connected to complete customer data.

Decoration grid pattern
Decoration grid pattern
Decoration grid pattern

Why we built talk

Engaging customers at scale is overwhelming.

People expect quick and accurate answers. When marketing automation isn’t enough and customers want hands-on assistance, it can be impossible to keep up while also keeping teams across the organization aligned.

Reply to SMS

now

How can I integrate your service with my existing workflow?

Reply to chat

now

I received a suspicious email claiming to be from your company. What should I do?

Reply to chat

now

Do you offer any educational discounts for students and teachers?

Reply to SMS

now

How can I change my account's email address?

Reply to email

now

I'm getting an error when trying to upload a file. Can you help me fix it?

Reply to email

now

Which versions of iOS and Android to you support?

Reply to chat

now

Which versions of iOS and Android to you support?

Reply to SMS

now

How can I provide feedback on your product or suggest new features?

Reply to email

now

Which versions of iOS and Android to you support?

Reply to SMS

now

My account was charged twice! Can you fix this?

Reply to SMS

now

I'm not satisfied with the service. How can I request a refund?

Reply to chat

now

Can I collaborate with my team on your platform?

Reply to chat

now

Can I upgrade my subscription plan? I need this feature!

Reply to chat

now

I accidentally deleted an important file. Is there any way to recover it?

Reply to email

now

Which versions of iOS and Android to you support?

Reply to SMS

now

Is there any discount available for non-profit organizations?

Reply to chat

now

What security measures do you have in place to protect my data?

Reply to chat

now

Is your service available in my country?

Reply to SMS

now

Which versions of iOS and Android to you support?

Reply to email

now

I can't seem to reset my password. What should I do?

But it doesn't have to be

But it doesn't have to be

But it doesn't have to be

Introducing Talk

AI-powered live chat, connected to your marketing automation.

Whether at scale or 1-on-1, every touchpoint matters. Get unified customer data surfaced in the Talk Inbox and manage every conversation from one place, without losing sight of marketing efforts.

Voice and screensharing

Give your team more ways to engage so they can answer problems faster.

Increase team productivity

Respond faster with suggested content auto-generated for you, then spend more time on the conversations that matter most.

Integrated CDP

Built on top of your customer data platform, so you can verify users and get a holistic view of who you’re talking to at your fingertips.

Custom AI model

No generic AI here. Train a custom AI model on content from your website, help docs, app and past tickets so messages are relevant and accurate.

Screenshot of the Talk Inbox, showcasing the Customer Data Platform, AI suggested replies, and voice and screen sharing.

Custom AI model

No generic AI here. Train a custom AI model on content from your website, help docs, app and past tickets so messages are relevant and accurate.

Increase team productivity

Respond faster with suggested content auto-generated for you, then spend more time on the conversations that matter most.

Integrated CDP

Built on top of your customer data platform, so you can verify users and get a holistic view of who you’re talking to at your fingertips.

Voice and screensharing

Give your team more ways to engage so they can answer problems faster.

Omnichannel engagement

Talk to your customers, wherever they are

Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.

Conversation on SMS, email and live chat.
Proactive message

Proactive messaging

Know who is online and initiate a conversation or surface resources.

Email, SMS and live chat icons

Multi-channel messaging

Consolidate messages from across channels and navigate conversations that jump between them, all from a single inbox.

An in-progress call with screen sharing

Calls + screensharing

Quickly answer site visitor questions and provide contextualized support with live chat, calls and screen share.

Omnichannel engagement

Talk to your customers, wherever they are

Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.

Editing a push notification

Omnichannel engagement

Talk to your customers, wherever they are

Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.

Conversation on SMS, email and live chat.
Proactive message

Proactive messaging

Know who is online and initiate a conversation or surface resources.

Email, SMS and live chat icons

Multi-channel messaging

Consolidate messages from across channels and navigate conversations that jump between them, all from a single inbox.

An in-progress call with screen sharing

Calls + screensharing

Quickly answer site visitor questions and provide contextualized support with live chat, calls and screen share.

AI-powered KNOwledge base

Self-serve answers to support questions

Set information free with an integrated hub of help content that can
be created and managed by anyone internally.

Editing a push notification
Subject line suggestion

Reporting

Use real-time customer data to trigger entry and exit criteria plus split paths and messages.

A/B testing a push notification

Automatic translations with AI

Write articles and have them translated automatically into any supported languages.

Dynamic personalization example

Escalation

Route users to an agent if their problems aren't resolved and record the feedback so articles can be improved.

AI-powered KNOwledge base

Self-serve answers to support questions

Set information free with an integrated hub of help content that can
be created and managed by anyone internally.

Editing a push notification

AI-powered KNOwledge base

Self-serve answers to support questions

Set information free with an integrated hub of help content that can
be created and managed by anyone internally.

Editing a push notification
Subject line suggestion

Reporting

Use real-time customer data to trigger entry and exit criteria plus split paths and messages.

A/B testing a push notification

Automatic translations with AI

Write articles and have them translated automatically into any supported languages.

Dynamic personalization example

Escalation

Route users to an agent if their problems aren't resolved and record the feedback so articles can be improved.

Truly transparent pricing

We’re committed to making Talk the world’s best omnichannel solution. With AI at it’s core, plus voice and screen share functionality from day one, we think you’ll love a whole new way to talk to your customers.

In fact, we’re so confident we’re offering Talk free until early 2024.

We’re committed to making Talk the world’s best omnichannel solution. With AI at it’s core, plus voice and screen share functionality from day one, we think you’ll love a whole new way to talk to your customers.

In fact, we’re so confident we’re offering Talk free until early 2024.

We’re committed to making Talk the world’s best omnichannel solution. With AI at it’s core, plus voice and screen share functionality from day one, we think you’ll love a whole new way to talk to your customers.

In fact, we’re so confident we’re offering Talk free until early 2024.

We’re committed to making Talk the world’s best omnichannel solution. With AI at it’s core, plus voice and screen share functionality from day one, we think you’ll love a whole new way to talk to your customers.

In fact, we’re so confident we’re offering Talk free until early 2024.

Headshot of Mike Sharkey

Mike Sharkey
Ortto CEO

Until early 2024

Unlimited free seats

On all paid plans

On all paid plans

Omnichannel inbox

Live chat messenger

Custom AI model

Calling and screensharing

CSAT surveys

From early 2024

First seat free

On all paid plans · $29/mo for additional agents

On all paid plans
$49/mo for additional agents

On all paid plans
$49/mo for additional agents

Omnichannel inbox

Live chat messenger

Custom AI model

Calling and screensharing (rates apply)

CSAT surveys

Frequently asked questions

How can an omnichannel engagement platform help marketing teams?

What sets Talk apart from other omnichannel customer engagement tools?

How do you train a custom AI model?

How can I access Talk?

Frequently asked questions

How can an omnichannel engagement platform help marketing teams?

What sets Talk apart from other omnichannel customer engagement tools?

How do you train a custom AI model?

How can I access Talk?

Frequently asked questions

How can an omnichannel engagement platform help marketing teams?

What sets Talk apart from other omnichannel customer engagement tools?

How do you train a custom AI model?

How can I access Talk?

4.3 stars

4.6 stars

4.7 stars

Join the 3000+ businesses who trust Ortto

TrustRadius
Owler
Westfund
Unbounce
Frame.io
Love Holidays
Microsoft
Pattern

4.3 stars

4.7 stars

Join the 3000+ businesses who trust Ortto

TrustRadius
Owler
Westfund
Unbounce
Frame.io
Love Holidays
Microsoft
Pattern

4.3 stars

4.6 stars

4.7 stars

Join the 3000+ businesses who trust Ortto

TrustRadius
Owler
Westfund
Unbounce
Frame.io
Love Holidays
Microsoft
Pattern