How it works
Easily manage omnichannel conversations from a shared inbox
Have two-way conversations across channels
Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.
Complete customer context
Get customer data from the CDP at your fingertips so you don’t have to look up information elsewhere.
Custom AI model
Train a custom AI model on content from your website, help docs, app and past tickets.
Get auto-generated replies suggested for you that are relevant and accurate.
Create canned responses for commonly asked questions.
Improve productivity, scale impact
Manage every conversation from an all-in-one inbox that has the features teams need to work effectively.
Calls and screen sharing
Solve problems faster with features we all rely on in our workplaces.
Shared team inbox
Manage user groups and workflows to collaborate effectively no matter how big your team is.
Gather customer satisfaction ratings to ensure standards are maintained.
Frequently asked questions
What is an AI powered omnichannel inbox?
How does an all-in-one inbox benefit marketing strategies?
How can a shared inbox tool help go-to-market teams?
What channels can Ortto’s all-in-one Inbox support?
Consolidate your stack, without compromise
Talk joins a complete suite of marketing automation tools, built on top of a customer data and analytics platform, so you can build better campaigns that impact the entire lifecycle.