Omnichannel Inbox

Free until July

Omnichannel Inbox

Free until July

Omnichannel Inbox

Free until July

Omnichannel Inbox

Free until July

Real conversations at scale, enabled by ChatGPT

Real conversations at scale, enabled by ChatGPT

Real conversations at scale, enabled by ChatGPT

Real conversations at scale, enabled by ChatGPT

Deliver a 5-star experience across channels with access to customer data, every message in one place, and AI-suggested replies in the Talk Inbox.

Deliver a 5-star experience across channels with access to customer data, every message in one place, and AI-suggested replies in the Talk Inbox.

Deliver a 5-star experience across channels with access to customer data, every message in one place, and AI-suggested replies in the Talk Inbox.

Deliver a 5-star experience across channels with access to customer data, every message in one place, and AI-suggested replies in the Talk Inbox.

Screenshot of the Talk Inbox, showcasing the Customer Data Platform, AI suggested replies, and voice and screen sharing.
Screenshot of the Talk Inbox, showcasing the Customer Data Platform, AI suggested replies, and voice and screen sharing.
Screenshot of the Talk Inbox, showcasing the Customer Data Platform, AI suggested replies, and voice and screen sharing.
Screenshot of the Talk Inbox, showcasing the Customer Data Platform, AI suggested replies, and voice and screen sharing.

How it works

Easily manage omnichannel conversations from a shared inbox

Talk with complete context

With customer data at your fingertips, verify users and understand their history to deliver a better experience.

J

Morgan Carter

BookNook

· Online now

Sydney, Australia · 9:23am

MRR

$2,345.00

Product score

🚀

🚀

🚀

🚀

🚀

Next invoice

29th Oct 2023

Instance

booknook

Upgraded

2m

Started conversation

2m

Web session

2m

Opportunity won

3d

Subscribed

3d

Key activity

4d

Signed up

5d

Web session

5d

Talk with complete context

With customer data at your fingertips, verify users and understand their history to deliver a better experience.

J

Morgan Carter

BookNook

· Online now

Sydney, Australia · 9:23am

MRR

$2,345.00

Product score

🚀

🚀

🚀

🚀

🚀

Next invoice

29th Oct 2023

Instance

booknook

Upgraded

2m

Started conversation

2m

Web session

2m

Opportunity won

3d

Subscribed

3d

Key activity

4d

Signed up

5d

Web session

5d

Craft perfect replies

Answer questions quickly with replies generated by a custom AI model trained on your content.

Hi there, does Ortto integrate with Stripe? We want to track if something is refunded or not.

Yes, Ortto integrates with Stripe. You can track refunds in Ortto with the Charge activity, which is generated every time Stripe makes a payment-related operation on an invoice.

Thinking…

Craft perfect replies

Answer questions quickly with replies generated by a custom AI model trained on your content.

Hi there, does Ortto integrate with Stripe? We want to track if something is refunded or not.

Yes, Ortto integrates with Stripe. You can track refunds in Ortto with the Charge activity, which is generated every time Stripe makes a payment-related operation on an invoice.

Thinking…

All-in-one inbox

Seamlessly manage multiple conversations across channels from the Talk Inbox.

J

Jesse Chilcott

1m

Importing contacts

Import

You:

Okay, that’s good to know. We have some helpful documentation that could assist you in resolving this issue. Check out this link: Importing contacts. If you need further assistance, let me know!

💞

G

George Benson

2m

Trouble with invoice

Finance

You:

Can you try and edit the paym

💸

E

Etta James

3m

Questions about free trial

You:

The sounds aren’t playing for me and I can’t work out why

💸

All-in-one inbox

Seamlessly manage multiple conversations across channels from the Talk Inbox.

J

Jesse Chilcott

1m

Importing contacts

Import

You:

Okay, that’s good to know. We have some helpful documentation that could assist you in resolving this issue. Check out this link: Importing contacts. If you need further assistance, let me know!

💞

G

George Benson

2m

Trouble with invoice

Finance

You:

Can you try and edit the paym

💸

E

Etta James

3m

Questions about free trial

You:

The sounds aren’t playing for me and I can’t work out why

💸

AI-Powered Engagement

Have two-way conversations across channels

Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.

Complete customer context

Get customer data from the CDP at your fingertips so you don’t have to look up information elsewhere.

Custom AI model

Train a custom AI model on content from your website, help docs, app and past tickets.

Suggested replies

Get auto-generated replies suggested for you that are relevant and accurate.

Saved replies

Create canned responses for commonly asked questions.

An image of the Talk Messenger, an email, and an SMS conversation.
An image of the Talk Messenger, an email, and an SMS conversation.
An image of the Talk Messenger, an email, and an SMS conversation.
Compilation of graphics showing a conversation between a contact and agent, and screensharing.
Compilation of graphics showing a conversation between a contact and agent, and screensharing.
Compilation of graphics showing a conversation between a contact and agent, and screensharing.

Productivity

Improve productivity, scale impact

Manage every conversation from an all-in-one inbox that has the features teams need to work effectively.

Calls and screen sharing

Solve problems faster with features we all rely on in our workplaces.

Omnichannel inbox

Consolidate messages from email, SMS, and live chat in one tidy inbox.

Shared team inbox

Manage user groups and workflows to collaborate effectively no matter how big your team is.

CSAT feedback

Gather customer satisfaction ratings to ensure standards are maintained.

Frequently asked questions

What is an AI powered omnichannel inbox?

How does an all-in-one inbox benefit marketing strategies?

How can a shared inbox tool help go-to-market teams?

What channels can Ortto’s all-in-one Inbox support?

Consolidate your stack, without compromise

Talk joins a complete suite of marketing automation tools, built on top of a customer data and analytics platform, so you can build better campaigns that impact the entire lifecycle.

Screenshot of the Talk Inbox showing a conversation between the contact James and the agent Christian from Christian's perspective.
Screenshot of the Talk Inbox showing a conversation between the contact James and the agent Christian from Christian's perspective.
Screenshot of the Talk Messenger showing a conversation between the contact James and the agent Christian from James' perspective.
Screenshot of the Talk Messenger showing a conversation between the contact James and the agent Christian from James' perspective.
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G2 Badge: Best Estimated ROI, Mid-market Spring 2023
G2 Badge: Users Most Likely to Recommend, Mid-Market Spring 2023
G2 Badge: Best Support, Mid-Market Spring 2023
G2 Badge: Easiest To Use, Small Business Spring 2023
G2 Badge: High Performer, Mid-Market Spring 2023
G2 Badge: High Performer, Spring 2023
G2 Badge: Leader, Spring 2022

Join the 3000+ businesses who trust Ortto

TrustRadius
Sked Social
Westfund
Unbounce
Athena
Love Holidays
Microsoft
Pattern
G2 Badge: Easiest to do Business With, Mid-Market Spring 2023
G2 Badge: Best Estimated ROI, Mid-market Spring 2023
G2 Badge: Users Most Likely to Recommend, Mid-Market Spring 2023
G2 Badge: Best Support, Mid-Market Spring 2023
G2 Badge: Easiest To Use, Small Business Spring 2023
G2 Badge: High Performer, Mid-Market Spring 2023
G2 Badge: High Performer, Spring 2023
G2 Badge: Leader, Spring 2022

Join the 3000+ businesses who trust Ortto

TrustRadius
Sked Social
Westfund
Unbounce
Athena
Love Holidays
Microsoft
Pattern
G2 Badge: Easiest to do Business With, Mid-Market Spring 2023
G2 Badge: Best Estimated ROI, Mid-market Spring 2023
G2 Badge: Users Most Likely to Recommend, Mid-Market Spring 2023
G2 Badge: Best Support, Mid-Market Spring 2023
G2 Badge: Easiest To Use, Small Business Spring 2023
G2 Badge: High Performer, Mid-Market Spring 2023
G2 Badge: High Performer, Spring 2023
G2 Badge: Leader, Spring 2022

Join the 3000+ businesses who trust Ortto

TrustRadius
Sked Social
Westfund
Unbounce
Athena
Love Holidays
Microsoft
Pattern
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