learn

8 effective customer engagement strategies to try now

Outline

  • Introduction
  • 1. Personalize interactions
  • 2. Determine your intention when building customer journeys
  • 3. Use customer lifecycle stages to guide your marketing
  • 4. Set your customers up for success with quality customer support
  • 5. Ask your customers to provide feedback 
  • 6. Segment your audience to enable better targeting
  • 7. Build a customer loyalty program
  • 8. Implement live chat
  • Final word

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