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💬 Talk analytics

New conversations

Closed conversations

Average conversation rating

⌚ First response (minutes)

Opened Vs Closed Conversation Trendlines

👯 New conversations by team

Closed conversations by team member

Assigned conversations by week

Conversations opened by channel

Conversations per week

🤩 Avg. satisfaction by week (5 is best)

⭐ Conversations by rating

Recent ratings and comments

An analytics dashboard for Talk that shows:

It contains all the essential metrics for Talk and is a great starting point to build your own custom dashboard.

An analytics dashboard for Talk that shows:Opened conversationsClosed conversationsAvg. conversation ratingTime in minutes avg. for first responseIt contains all the essential metrics for Talk and is a great starting point to build your own custom dashboard.

💬 Talk analytics

Description

Ortto

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