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Haas Grot Disp R

Haas Grot Text R

Neue Montreal

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NPS detractor feedback

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Submitted NPS occurs

NPS result?

Submitted NPS has occurred within this run of the journey  where Result is Promoter

Submitted NPS has occurred within this run of the journey  where Result is Passive

Submitted NPS has occurred within this run of the journey  where Result is Detractor

Didn't match

NPS Promoter

NPS Passive

NPS Detractor

15 minutes

NPS popup and email follow-up journey

The journey will trigger an NPS popup 7 days after they are created, wait for them to respond, mark them accordingly and follow up based on their selection.

It will then trigger again 90 days later to ask for fresh feedback.

The journey will trigger an NPS popup 7 days after they are created, wait for them to respond, mark them accordingly and follow up based on their selection.It will then trigger again 90 days later to ask for fresh feedback.

NPS popup and email follow up

NPS popup and email follow-up journey

Description

Ortto

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