Embracing a data-driven approach to marketing offers big advantages to businesses, but it isn’t without its challenges. From incomplete or inaccurate data to the ever-evolving landscape of data privacy regulations and the overwhelming volume of information leading to analysis paralysis, 10 marketers share the biggest hurdles to getting started with a data-driven approach and their advice for overcoming them.
Incomplete or inaccurate data
Not all data is valuable, and raw data is often “not fit for business”. Any data that is not updated, has errors in formatting, is incomplete, or has been gathered without consent puts a campaign at risk. The last thing you want to do is alienate the consumer because of how you managed their data or someone else's or have your campaign fail because you used useless data. — Ray Fernandez, Content and Communication Specialist
One of the fundamental challenges in data-driven marketing is dealing with incomplete or inaccurate data. This can occur due to various reasons, including data collection errors, missing data points, or outdated information. To overcome this challenge, invest in data quality assurance processes and regularly audit and cleanse your data to ensure accuracy. — Tarun Agarwal, VP of Growth, Mailmodo
Staying compliant with changing regulations
Privacy policies are becoming increasingly rigorous, posing a greater challenge to data-driven marketing. Data privacy laws like GDPR, and CCPA are just a few examples of how essential compliance is. So what does this mean for organizations? Simply put, as concerns over the security and ethical use of consumer data continue to grow, companies will have to navigate legal frameworks to ensure their data collection is in line with legal policies My advice to fellow marketers — start with a robust data infrastructure. Ensure that your date is high-quality, accessible, and secure. Only then can you harness the power of analytics to obtain valuable insights and also be sure that you’re complying with increasingly demanding privacy policies. — Gabriele Asaro, SEO Executive
Maintaining data privacy should always be a cornerstone of any data-driven marketing strategy. With many regions implementing strict data privacy laws, breaching these can lead to high penalties. Make sure you're always compliant to avoid any adverse situations. The sustainability of data-driven marketing indeed rests on trust and transparency with your customers. — Mia Comic, Content Marketer at Instrumentl
Reporting and analysis
Data-driven marketing can also be challenging if you don’t have proper reporting in place. Marketers are great at analyzing results, but it’s a waste of their skills if they have to spend hours trying to organize the data into something that can be interpreted. I’d recommend using marketing platforms that automatically generate analytics reports for your team. This can be cheaper and more efficient than hiring someone to handle this as a salaried role — Michael Nemeroff, CEO & Co-Founder at Rush Order Tees
Lack of experience working with data is a common challenge. Most people need help to effectively analyze data or draw correct conclusions based on it. They lack experience analyzing quantitative data, have never used data visualization tools before, or cannot verify when data leads them into traps. The team delegated for the analysis should have interdisciplinary competencies and a willingness to learn. — Tomasz Adamski, Technical SEO Specialist
Overcoming analysis paralysis
Many marketers often stumble upon the 'analysis paralysis' scenario, where the sheer volume and complexity of data can render decision-making difficult. Overcoming this requires a keen understanding of your business goals and having clear objectives for your data analysis. Avoid becoming entangled in irrelevant data and focus on what truly aligns with and drives your business objectives. — Precious Abacan, Content Marketer, Softlist.io
Becoming overwhelmed with data but starved for insights. The key to overcoming this challenge is to focus on data quality over quantity. It's imperative to audit the data sources and ensure that the metrics used align perfectly with your objectives. Precision and relevance in data can significantly sharpen your marketing strategy. — Shane McEvoy, Managing Director of Flycast Media
Blending qualitative and quantitative data
While data provides essential insights, it's vital to remember that it represents real people with complex behaviors and motivations. To overcome this, blend the quantitative insights from data with a qualitative understanding of your audience. Create well-defined customer personas that incorporate both demographic data and psychographic insights. You can also establish feedback loops and actively listen to customer concerns to gather qualitative insights. This helps create more effective and emotionally resonant marketing campaigns that connect deeply with your audience. — Normand Chevrette, President & CEO, CME CORP
Sometimes the data points you in the direction of the truth but doesn't actually solve your problems. In those cases, you have to get creative and start gathering more data to supplement your ideas. User surveys are a great way to get started here. Data collection is its own beast, but if you're frustrated by what the data isn't showing you, it's time to go beyond the average and gather more. – Mark Varnas, Principal SQL Server DBA/Consultant at Red9