product Updates
New releases, improvements, & fixes
April 27, 2023
Talk: AI-powered omnichannel engagement
There's a new way to have personalized conversations at scale with your customers: Talk, Ortto's AI-powered omnichannel engagement solution.
Talk lets you harness the latest advances in AI and GPT-4 in your conversations, custom AI model trained on content from your own website, technical docs, support tickets and even previous conversations to provide suggested replies that will get smarter over time, supercharging your team's productivity — and their brainpower.
Watch the launch event to see it in action. Key features include:
Custom branded Talk Messenger for your website or app
Live chat, voice calls, and screen sharing
Custom trained AI model for suggested replies
Created canned replies for commonly asked questions
Embedded CSAT
See all customer data from your CDP as you engage
Proactively surface resources and engage with site visitors
Trigger Journeys based on data captured through Talk
All-in-one Inbox to manage conversations across channels
Talk is free for all customers until 1st August, 2023.
Talk: AI-powered omnichannel engagement
Apr 27, 2023

There's a new way to have personalized conversations at scale with your customers: Talk, Ortto's AI-powered omnichannel engagement solution.
Talk lets you harness the latest advances in AI and GPT-4 in your conversations, custom AI model trained on content from your own website, technical docs, support tickets and even previous conversations to provide suggested replies that will get smarter over time, supercharging your team's productivity — and their brainpower.
Watch the launch event to see it in action. Key features include:
Custom branded Talk Messenger for your website or app
Live chat, voice calls, and screen sharing
Custom trained AI model for suggested replies
Created canned replies for commonly asked questions
Embedded CSAT
See all customer data from your CDP as you engage
Proactively surface resources and engage with site visitors
Trigger Journeys based on data captured through Talk
All-in-one Inbox to manage conversations across channels
Talk is free for all customers until 1st August, 2023.