This month we launched new packages and rates, plus an improved billing system so you can self-serve your billing. We continued releasing updates across core features, based on customer feedback, including for Journeys, Capture, Talk and some integrations.

• Find a more comprehensive view of your plan inclusions and key dates in the new billing center, located in your settings.

• Get more out of Ortto with new plans that greatly increase feature limits, plus tiered contact bands to reduce the frequency of upgrades as you grow.

• When exporting data on People, see all values for Organization custom fields as well.

• New system activities: Added/Removed tag

• Preview capture widgets on different devices (mobile/desktop)

• Build more advanced filters on page URLs to display Capture widgets

• The journeys time condition can now filter on time of day/week

• New options for Magento data source: set find strategy, fallback country code and email subscription status

• Added option to sync 'Feedback submission' object for Hubspot

• Talk updates:

  • Improved controls for assigning a conversation to an agent/team

  • Display who reacted to a message on hover

  • Edit single/multi select fields directly in the sidebar

  • See what time a customer has seen your message by hovering on "seen"