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July Update

July 27, 2023

July Product Update

This month we launched new packages and rates, plus an improved billing system so you can self-serve your billing. We continued releasing updates across core features, based on customer feedback, including for Journeys, Capture, Talk and some integrations.

  • Find a more comprehensive view of your plan inclusions and key dates in the new billing center, located in your settings.

  • Get more out of Ortto with new plans that greatly increase feature limits, plus tiered contact bands to reduce the frequency of upgrades as you grow.

  • When exporting data on People, see all values for Organization custom fields as well.

  • New system activities: Added/Removed tag

  • Preview capture widgets on different devices (mobile/desktop)

  • Build more advanced filters on page URLs to display Capture widgets

  • The journeys time condition can now filter on time of day/week

  • New options for Magento data source: set find strategy, fallback country code and email subscription status

  • Added option to sync 'Feedback submission' object for Hubspot

  • Talk updates:

    • Improved controls for assigning a conversation to an agent/team

    • Display who reacted to a message on hover

    • Edit single/multi select fields directly in the sidebar

    • See what time a customer has seen your message by hovering on "seen"

4.4 stars

4.6 stars

4.7 stars

Join leading businesses who trust Ortto

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Read our customer stories

4.4 stars

4.6 stars

4.7 stars

Join leading businesses who trust Ortto

  • Pattern

Read our customer stories

4.4 stars

4.7 stars

Join leading businesses who trust Ortto

  • Pattern

Read our customer stories

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