Zendesk integration

Combine your customer support data with all your other customer data to create a single, 360 view of your customer with Ortto.

Connect
Zendesk

What’s included in this integration

Leverage Ortto’s powerful campaign, reporting, and dashboard features to gain more insights on your Zendesk activity.
ZenDesk activities
  • Chat created
  • Chat updated
  • Conversation created
  • Conversation message received
  • Conversation message sent

 

  • Conversation updated
  • Rating received
 

    About Zendesk

    Zendesk makes customer service better.

    Zendesk is a customer service platform that powers billions of conversations, and connects more than 100,000 brands with customers over telephone, chat, email, messaging, social channels, communities, review sites and help centers.

    Company websiteDocumentation

    About Ortto

    From startups to enterprise, Ortto helps you know who to target and when, engage customers across all channels, and understand all the metrics that matter, so you can move faster, grow faster and get promoted.

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    Mosaic
    Mosaic

    “We were looking for a solution that was really easy to use, didn’t require a tech team, and would have a robust integration with Salesforce so we could trigger sales communications in a smarter way. Nobody else out there has what Ortto has.

    Mica Shtewi
    Tech Manager