Twilio Segment integration

Use your Segment data in Ortto to create personalized, multi-channel experiences across the entire customer lifecycle.

Twilio Segment

What’s included in this integration

Connect your customer data from Segment to trigger personalized email and SMS communications.
Segment activities
  • Product clicked
  • Promotion viewed
  • Product added/removed from cart


  • Checkout step completed
  • Payment info entered
  • Coupon entered

About Twilio Segment

Twilio Segment collects, cleans, and activates customer data.

Twilio Segment generates messages about what’s happening in your site or app, then translates the content of those messages into different formats for use by other tools (referred to as ‘Destinations’), and transmits messages to those tools.

Company websiteDocumentation

About Ortto

From startups to enterprise, Ortto helps you know who to target and when, engage customers across all channels, and understand all the metrics that matter, so you can move faster, grow faster and get promoted.


“We were looking for a solution that was really easy to use, didn’t require a tech team, and would have a robust integration with Salesforce so we could trigger sales communications in a smarter way. Nobody else out there has what Ortto has.

Mica Shtewi
Tech Manager
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