Customer.io vs. Ortto
Customer.io vs. Ortto
Switch to Ortto to access more sophisticated reporting, live chat and knowledge base, and superior support.
Switch to Ortto to access more sophisticated reporting, live chat and knowledge base, and superior support.
Switch to Ortto to access more sophisticated reporting, live chat and knowledge base, and superior support.
Trusted by 3,000+ customers worldwide:
Trusted by 3,000+ customers worldwide:
![](https://framerusercontent.com/images/IsIlPTkGfDUURHSsNUVVpCHG0TU.png)
![](https://framerusercontent.com/images/IsIlPTkGfDUURHSsNUVVpCHG0TU.png)
![](https://framerusercontent.com/images/IsIlPTkGfDUURHSsNUVVpCHG0TU.png)
![](https://framerusercontent.com/images/GkpgWeBJEB6b6PLUW2qkGKdMLs.png?scale-down-to=1024)
Tell us about your business
Trusted by 3,000+ customers worldwide:
![](https://framerusercontent.com/images/XoGVeTUSbn0Qe1GMZhEaimk8pRI.png?scale-down-to=512)
![](https://framerusercontent.com/images/XoGVeTUSbn0Qe1GMZhEaimk8pRI.png?scale-down-to=512)
Platform
Why Ortto is the best Customer.io alternative
Why Ortto is the best Customer.io alternative
Compare services
MARKETING AUTOMATION
![](https://framerusercontent.com/images/pl4QB0PghNv5eHCz8cVyLeOiyk.png)
![](https://framerusercontent.com/images/pl4QB0PghNv5eHCz8cVyLeOiyk.png)
AI copy recommendations
AI open rate predictions
Cohort and funnel reporting
Email template manager
Live chat feature
Knowledge base
Lead and engagement scoring
Deliverability support
ISO 27001 and ISO 27701 compliance
GDPR, CCPA, HIPAA and SOC 2
Payback period
8 months
16 months
Show more
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Why Ortto is the best Customer.io alternative
![](https://framerusercontent.com/images/l5mIA5VOVdRiiqPOMlrhd2DOtZg.png)
![](https://framerusercontent.com/images/l5mIA5VOVdRiiqPOMlrhd2DOtZg.png)
![](https://framerusercontent.com/images/l5mIA5VOVdRiiqPOMlrhd2DOtZg.png)
![](https://framerusercontent.com/images/l5mIA5VOVdRiiqPOMlrhd2DOtZg.png)
Build cohort reports, funnels, and more
Step up from Customer.io’s limited reporting capabilities with access to Ortto’s customizable and intuitive analytics tools.
![](https://framerusercontent.com/images/Z9WogHaJi8FDdXE2ccoXtJ5izgY.png)
![](https://framerusercontent.com/images/Z9WogHaJi8FDdXE2ccoXtJ5izgY.png)
![](https://framerusercontent.com/images/Z9WogHaJi8FDdXE2ccoXtJ5izgY.png)
![](https://framerusercontent.com/images/Z9WogHaJi8FDdXE2ccoXtJ5izgY.png)
Consolidate your tech stack with more features
Access features Customer.io doesn’t have like lead scoring, AI-powered live chat and knowledge base.
![](https://framerusercontent.com/images/Sd3sU2vs8WBbnLQJZqHp0yzCr38.png)
![](https://framerusercontent.com/images/Sd3sU2vs8WBbnLQJZqHp0yzCr38.png)
![](https://framerusercontent.com/images/Sd3sU2vs8WBbnLQJZqHp0yzCr38.png)
![](https://framerusercontent.com/images/Sd3sU2vs8WBbnLQJZqHp0yzCr38.png)
Superior support, shorter learning curve
Ortto is higher rated for ease of use and quality of support, allowing marketers to move faster and achieve more.
![](https://framerusercontent.com/images/GOvGc7zyFNAWWuJq9cmUGB0F3M.png)
![](https://framerusercontent.com/images/GOvGc7zyFNAWWuJq9cmUGB0F3M.png)
![](https://framerusercontent.com/images/GOvGc7zyFNAWWuJq9cmUGB0F3M.png)
![](https://framerusercontent.com/images/GOvGc7zyFNAWWuJq9cmUGB0F3M.png)
AI suggestions and predictions
Invest in the future and optimize your content with a platform that offers AI copy recommendations, open rate predictions, and more.
Customer stories
Everyone can grow with Ortto
Enterprise
SaaS
Startups
![](https://framerusercontent.com/images/sZQbRnWuD0BVG6FavNaKF58Vfk.png)
![](https://framerusercontent.com/images/w9NH9MZOu3DIUyX8560ni8SGU.png)
“We were looking for a solution that was really easy to use, didn’t require a tech team, and would have a robust integration with Salesforce so we could trigger sales communications in a smarter way. Nobody out there has what Ortto has.”
Mica Shtewi
·
Tech Manager
38%
Avg. email open rate
79%
Above avg. industry open rate
![Man standing besides truck](https://framerusercontent.com/images/IxaRVivAbZsIjX0mrKUlUp6M2E.png)
![Taxibox logo](https://framerusercontent.com/images/sddc8qtw5MIE8gk1MtEFqJXIpY.png)
“I was looking at customer.io which would require us to use a separate CDP, or Ortto which kept everything centralized, meaning I didn’t need to pay for and play Mr. Multi-Plug Man with Segment. The answer was obvious.”
Jan Uwland
·
Head of Marketing
65%
Avg. email open rate
58%
Increase in reviews
![Two people at a sales conference](https://framerusercontent.com/images/Hx37rOqVoLIdO6V8pJ54sNYhfk.png)
![Mosaic logo](https://framerusercontent.com/images/030nV9cYhgAb1Fa5BxU4rVUaKA.png)
“No matter how creative we get, I never have to wonder what’s possible with our current tech stack — I know that I can create some kind of journey in Ortto to make it happen”
Ari Goldstein
·
Growth Marketing Manager
2x
ROI on event spend
4 hours
saved per event
Customer stories
Everyone can grow with Ortto
Enterprise
SaaS
Startups
![Man standing besides truck](https://framerusercontent.com/images/IxaRVivAbZsIjX0mrKUlUp6M2E.png)
![Taxibox logo](https://framerusercontent.com/images/sddc8qtw5MIE8gk1MtEFqJXIpY.png)
“I was looking at customer.io which would require us to use a separate CDP, or Ortto which kept everything centralized, meaning I didn’t need to pay for and play Mr. Multi-Plug Man with Segment. The answer was obvious.”
Jan Uwland
·
Head of Marketing
65%
Avg. email open rate
58%
Increase in reviews
Customer stories
Everyone can grow with Ortto
Enterprise
SaaS
Startups
![Man standing besides truck](https://framerusercontent.com/images/IxaRVivAbZsIjX0mrKUlUp6M2E.png)
![Taxibox logo](https://framerusercontent.com/images/sddc8qtw5MIE8gk1MtEFqJXIpY.png)
“I was looking at customer.io which would require us to use a separate CDP, or Ortto which kept everything centralized, meaning I didn’t need to pay for and play Mr. Multi-Plug Man with Segment. The answer was obvious.”
Jan Uwland
·
Head of Marketing
65%
Avg. email open rate
58%
Increase in reviews
Customer stories
Everyone can grow with Ortto
Enterprise
SaaS
Startups
![](https://framerusercontent.com/images/sZQbRnWuD0BVG6FavNaKF58Vfk.png)
![](https://framerusercontent.com/images/w9NH9MZOu3DIUyX8560ni8SGU.png)
“We were looking for a solution that was really easy to use, didn’t require a tech team, and would have a robust integration with Salesforce so we could trigger sales communications in a smarter way. Nobody out there has what Ortto has.”
Mica Shtewi
·
Tech Manager
38%
Avg. email open rate
79%
Above avg. industry open rate
![Man standing besides truck](https://framerusercontent.com/images/IxaRVivAbZsIjX0mrKUlUp6M2E.png)
![Taxibox logo](https://framerusercontent.com/images/sddc8qtw5MIE8gk1MtEFqJXIpY.png)
“I was looking at customer.io which would require us to use a separate CDP, or Ortto which kept everything centralized, meaning I didn’t need to pay for and play Mr. Multi-Plug Man with Segment. The answer was obvious.”
Jan Uwland
·
Head of Marketing
65%
Avg. email open rate
58%
Increase in reviews
![Two people at a sales conference](https://framerusercontent.com/images/Hx37rOqVoLIdO6V8pJ54sNYhfk.png)
![Mosaic logo](https://framerusercontent.com/images/030nV9cYhgAb1Fa5BxU4rVUaKA.png)
“No matter how creative we get, I never have to wonder what’s possible with our current tech stack — I know that I can create some kind of journey in Ortto to make it happen”
Ari Goldstein
·
Growth Marketing Manager
2x
ROI on event spend
4 hours
saved per event
#1 for ease of use
Try Ortto today
Build a better journey.
Integrations
![](https://framerusercontent.com/images/6J7tLzimDfh4B01rJgLX3urAQL4.png)
#1 for ease of use
Try Ortto today
Build a better journey.
Integrations
![](https://framerusercontent.com/images/6J7tLzimDfh4B01rJgLX3urAQL4.png)
#1 for ease of use
Try Ortto today
Build a better journey.
Product
Pricing
Solutions
Features
About
Resources
Ortto for
Templates
Integrations
![](https://framerusercontent.com/images/J1iJM2l83B0H47jL8SpwHQBQVzg.png)
#1 for ease of use
Try Ortto today
Build a better journey.
Integrations
![](https://framerusercontent.com/images/6J7tLzimDfh4B01rJgLX3urAQL4.png)