omnichannel inbox

omnichannel inbox

omnichannel inbox

omnichannel inbox

Real conversations at scale, enabled by ChatGPT

Real conversations at scale, enabled by ChatGPT

Real conversations at scale, enabled by ChatGPT

Real conversations at scale, enabled by ChatGPT

Deliver a 5-star experience across channels with access to customer data, every message in one place, and AI-suggested replies in the Talk Inbox.

Deliver a 5-star experience across channels with access to customer data, every message in one place, and AI-suggested replies in the Talk Inbox.

Deliver a 5-star experience across channels with access to customer data, every message in one place, and AI-suggested replies in the Talk Inbox.

Deliver a 5-star experience across channels with access to customer data, every message in one place, and AI-suggested replies in the Talk Inbox.

Screenshot of the Talk Inbox, showcasing the Customer Data Platform, AI suggested replies, and voice and screen sharing.
Screenshot of the Talk Inbox, showcasing the Customer Data Platform, AI suggested replies, and voice and screen sharing.
Screenshot of the Talk Inbox, showcasing the Customer Data Platform, AI suggested replies, and voice and screen sharing.
Screenshot of the Talk Inbox, showcasing the Customer Data Platform, AI suggested replies, and voice and screen sharing.

How it works

Easily manage omnichannel conversations from a shared inbox

Grid pattern

M

Morgan Carter

BookNook

· Online now

Sydney, Australia · 9:23am

MRR

$2,345.00

Product score

🚀

🚀

🚀

🚀

🚀

Next invoice

29th Oct 2023

Instance

booknook

Upgraded

2m

Started conversation

2m

Web session

2m

Opportunity won

3d

Subscribed

3d

Key activity

4d

Signed up

5d

Web session

5d

M

Do you integrate with Stripe?

Yes we do! You can read our integration docs here.

Insert

·

Regenerate

Hide

Reply to Morgan…

Chat

My inbox

Open

(2)

Snoozed (5)

Closed

Morgan Carter

30m

Stripe integration

[#56451]

You: Yes we do! You can read our integration docs here.

Jesse Chilcott

30m

White sneaker suggestions

[#56456]

Hey there, can you recommend me some new sneakers? I’d like some white ones. I’m a size 10 if that helps.

Pavlo Pronko

30m

Notification sounds

[#562452]

I will need a global change for all new index to

Talk with complete context

Deliver a better experiences with customer data at your fingertips.

Craft perfect replies

All-in-one inbox

How it works

Easily manage omnichannel conversations from a shared inbox

Talk with complete context

With customer data at your fingertips, verify users and understand their history to deliver a better experience.

M

Morgan Carter

BookNook

· Online now

Sydney, Australia · 9:23am

MRR

$2,345.00

Product score

🚀

🚀

🚀

🚀

🚀

Next invoice

29th Oct 2023

Instance

booknook

Upgraded

2m

Started conversation

2m

Web session

2m

Opportunity won

3d

Subscribed

3d

Key activity

4d

Signed up

5d

Web session

5d

Craft perfect replies

Answer questions quickly with replies generated by a custom AI model trained on your content.

M

Do you integrate with Stripe?

Yes we do! You can read our integration docs here.

Insert

·

Regenerate

Hide

Reply to Morgan…

Chat

All-in-one inbox

Seamlessly manage multiple conversations across channels from the Talk Inbox.

Morgan Carter

30m

Stripe integration

[#56451]

You: Yes we do! You can read our integration docs here.

Jesse Chilcott

30m

White sneaker suggestions

[#56456]

Hey there, can you recommend me some new sneakers? I’d like some white ones. I’m a size 10 if that helps.

Pavlo Pronko

30m

Notification sounds

[#562452]

I will need a global change for all new index to

How it works

Easily manage omnichannel conversations from a shared inbox

Talk with complete context

With customer data at your fingertips, verify users and understand their history to deliver a better experience.

M

Morgan Carter

BookNook

· Online now

Sydney, Australia · 9:23am

MRR

$2,345.00

Product score

🚀

🚀

🚀

🚀

🚀

Next invoice

29th Oct 2023

Instance

booknook

Upgraded

2m

Started conversation

2m

Web session

2m

Opportunity won

3d

Subscribed

3d

Key activity

4d

Signed up

5d

Web session

5d

Craft perfect replies

Answer questions quickly with replies generated by a custom AI model trained on your content.

M

Do you integrate with Stripe?

Yes we do! You can read our integration docs here.

Insert

·

Regenerate

Hide

Reply to Morgan…

Chat

All-in-one inbox

Seamlessly manage multiple conversations across channels from the Talk Inbox.

Morgan Carter

30m

Stripe integration

[#56451]

You: Yes we do! You can read our integration docs here.

Jesse Chilcott

30m

White sneaker suggestions

[#56456]

Hey there, can you recommend me some new sneakers? I’d like some white ones. I’m a size 10 if that helps.

Pavlo Pronko

30m

Notification sounds

[#562452]

I will need a global change for all new index to

AI-POWERED ENGAGEMENT

Have conversations across channels

Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.

Messenger channels
CDP

Complete customer context

Get customer data from the CDP at your fingertips so you don’t have to look up information elsewhere.

Decorative AI image

Custom AI model

Train a custom AI model on content from your website or help docs, knowledge base articles, and past support tickets

AI generated reply

Suggested replies

Get auto-generated replies suggested for you that are relevant and accurate.

AI-POWERED ENGAGEMENT

Have conversations across channels

Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.

Messenger channels

AI-POWERED ENGAGEMENT

Have conversations across channels

Customers expect more. Communicate with them at scale, regardless which channel or stage of their journey, without jumping between tools.

Messenger channels
CDP

Complete customer context

Get customer data from the CDP at your fingertips so you don’t have to look up information elsewhere.

Decorative AI image

Custom AI model

Train a custom AI model on content from your website or help docs, knowledge base articles, and past support tickets

AI generated reply

Suggested replies

Get auto-generated replies suggested for you that are relevant and accurate.

Productivity

Improve productivity, scale impact

Manage every conversation from an all-in-one inbox that has the features teams need to work effectively.

Inbox table view
Personalized link

Calls and screen sharing

Solve problems faster with features we all rely on in our workplaces.

Secondary CTA examples

Shared team inbox

Manage user groups and workflows to collaborate effectively no matter how big your team is.

Deep linking example

CSAT feedback

Gather customer satisfaction ratings to ensure standards are maintained.

Productivity

Improve productivity, scale impact

Manage every conversation from an all-in-one inbox that has the features teams need to work effectively.

Inbox table view

Productivity

Improve productivity, scale impact

Manage every conversation from an all-in-one inbox that has the features teams need to work effectively.

Inbox table view
Personalized link

Calls and screen sharing

Solve problems faster with features we all rely on in our workplaces.

Secondary CTA examples

Shared team inbox

Manage user groups and workflows to collaborate effectively no matter how big your team is.

Deep linking example

CSAT feedback

Gather customer satisfaction ratings to ensure standards are maintained.

Frequently asked questions

What is an AI powered omnichannel inbox?

How does an all-in-one inbox benefit marketing strategies?

How can a shared inbox tool help go-to-market teams?

What channels can Ortto’s all-in-one Inbox support?

Frequently asked questions

What is an AI powered omnichannel inbox?

How does an all-in-one inbox benefit marketing strategies?

How can a shared inbox tool help go-to-market teams?

What channels can Ortto’s all-in-one Inbox support?

Frequently asked questions

What is an AI powered omnichannel inbox?

How does an all-in-one inbox benefit marketing strategies?

How can a shared inbox tool help go-to-market teams?

What channels can Ortto’s all-in-one Inbox support?

4.3 stars

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4.7 stars

Join the 3000+ businesses who trust Ortto

TrustRadius
Owler
Westfund
Unbounce
Frame.io
Love Holidays
Microsoft
Pattern

4.3 stars

4.7 stars

Join the 3000+ businesses who trust Ortto

TrustRadius
Owler
Westfund
Unbounce
Frame.io
Love Holidays
Microsoft
Pattern

4.3 stars

4.6 stars

4.7 stars

Join the 3000+ businesses who trust Ortto

TrustRadius
Owler
Westfund
Unbounce
Frame.io
Love Holidays
Microsoft
Pattern

#1 for ease of use

Try Ortto today

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